His Majesty’s Customs has partnered with the Department of Immigration to introduce a fully online card processing system, modernizing border entry procedures in the Virgin Islands.
Commissioner Clinton ‘Greg’ Romney explained that the digital transformation eliminates redundant paperwork by consolidating previously separate forms. Travelers will now complete a single online document, reducing administrative complexity and processing time.
The system, introduced by CARICOM IMPACS, allows travellers to submit entry information up to 72 hours before travel. This advancement provides immigration and customs officers with advance information, enabling more efficient and proactive border management.
“Both agencies are seeking to advance to a seamless way to expedite processing time at various ports of entry,” Romney stated. The digital approach not only streamlines services but also reduces operational expenditures and environmental impact by eliminating paper forms.
The Commissioner anticipates that while some travellers may initially feel uncertain about the technological transition, they will gradually become more comfortable with the online system.
The long-term goal is to improve the overall travel experience and enhance border protection and national security.
