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Trinidad and Tobago

Global Finance Names the World’s Best Consumer Digital Banks in Latin America 2021

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Global Finance has announced the Round One winners for the 2021 World’s Best Consumer Digital Banks Awards in Latin America. This is the 22nd year Global Finance has named the World’s Best Digital Banks. Details on all Round One winners will be published in the September print and digital editions and online at GFMag.com.

The Round One winners include Best Consumer Digital Banks, Best Corporate/
Institutional Digital Banks and the Best Islamic Digital Banks at the country level. Winners were selected in Africa, Asia-Pacific, Central & Eastern Europe, Latin America, the Middle East, North America and Western Europe.

Also announced today were Regional winners in Sub-Categories such as Best Information Security and Fraud Management, Best Mobile Banking App and Most Innovative Digital Bank.
Round Two winners, which include the overall Regional and Global winners, and Global Sub-Category winners, will be announced in October and published in December. These awards are usually revealed at Global Finance’s annual Best Digital Bank Awards dinner.

Due to the pandemic, it is still unclear whether this event will be held. If a physical or
virtual event is scheduled, all winning organizations will be notified well in advance.
Winners were chosen from entries evaluated by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing.

The editors of Global Finance were responsible for the final selection of all winners.
Only banks that entered the competition were considered for awards, and awards were only given in those regions, countries and categories in which there were entries.

Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.
Category winners, such as Best Mobile Banking App were selected based on the relative strength and success of those web products and services.

“With the global pandemic forcing people to conduct their personal and professional
banking activities from their phones, tablets and computers, digital banking took on an importance and prevalence far beyond anything that had come before,” said Joseph Giarraputo, publisher and editorial director of Global Finance. “Banks were forced to respond to this drastically altered landscape, and those that met the challenge most successfully are being honored as Global Finance’s World’s Best Digital Banks 2021.”


The full list of Global Finance’s 2021 World’s Best Consumer Digital Banks Round One
winners in the Caribbean follows.

COUNTRY & TERRITORY WINNERS

Bahamas Scotiabank
Barbados Scotiabank
Cayman Islands Scotiabank
Jamaica National Commercial Bank Jamaica
Puerto Rico Banco Popular de Puerto Rico
Trinidad and Tobago Scotiabank
Turks and Caicos Scotiabank

REGIONAL SUB-CATEGORY WINNERS
Best Information Security and Fraud Management
Banco Popular de Puerto Rico

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