It has been just over a year since Mr. Boris Chodkiewiez took up his role as director of MC3 Caribbean, following the passing of their beloved former Director Mr. Bernard Pinson which came in the midst of the Pandemic.
Boris was well poised to take the company through the challenging and turbulent year of the pandemic. His obvious love for technology was the foundation of all his business decisions in the last year. MC3 Caribbean an Authorized distributor for Microsoft, Adobe, Bittitan, Dropsuite and Sophos quickly adapted to meet the digital transformation needs of their customers across the West Indian territory. You now can run your business from home and provide services to end-customers.
With their excellent footprint and knowledge in the Caribbean and with Microsoft Products, MC3 CSP Portal has been a huge success for the SMB and Enterprise market. This portal as suggested by their customers makes the processing, managing and acquiring of CSP and Dropsuite products very simple and manageable in catering to their customers within the market.
Falling quickly into place and catering for their customer needs that plagued their region. Their portal for supplies in Trinidad was recently relaunched. With this relaunch, they provided improved services to their customers. Customers was easily able to confirmin real time, product availability, pricing and place orders with just a few clicks, thereby reducing the need for physical contact and increasing the safety and efficiency levels.
This is what their customers are saying:
“The ease of access to pricing, availability of and placing orders in a safe and efficient environment makes is so much simpler to subsequently support my customers” – Shawn Ramjit, Decode ICT Trinidad.
Also, here’s what Mr Annandsingh of Office Authority has to say, “The new platform is very user friendly and provides all info required for effective ordering and quoting.” Customer service is also paramount to the operation at MC3 and Ryan Ramkissoon had this to say, “Such a simple and easy process to purchase ESD licenses on their portal, with excellent communication skills and customer service.”
In an effort to continue to improve the customer experience through their retail channel, MC3 will be launching a new ESD (Electronic Software Download) Portal soon. This already remarkable portal comes with added features distributing Retail Software products for Microsoft, Norton and McAfee. Customers no longer need to worry about a physical product, shipping, handling, and stocking of items. ESD is an ease for all retail partners to purchase and deliver software to their customers with no physical contact. These resellers now have an easier means of ensuring their customers do not leave without a genuine piece of software on their machine, the process takes a minute to reach the reseller and end user. MC3 can even help you to integrate automation with your own online storefront. MC3 is qualified to meet the needs of the channel, they can assist with Marketing, Sales Training and Product Advice.
There is no geographic limitation for resellers in the Caribbean. Any reseller from any Caribbean country can easily access this ESD portal and take advantage of building and providing their customers with value and remarkable service.
Don’t hesitate, Contact them to get started now, by reaching out to adita_seenath@mc3.fr .
